AS ISO 10667.2:2019 PDF

AS ISO 10667.2:2019 PDF

The objective of this Standard is to establish requirements and guidance for the service provider in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.

This Standard addresses the requirements for the service provider with respect to, among other areas—

(a) choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, in carrying out and delivering such assessments, and in assisting the client in communicating with assessment participants and others;

(b) interpretation of assessment results and subsequent reports;

(c) handling and storage of personal data of assessment participants and of assessment data;

(d) required competence and professionalism of the service provider and others under its control who are taking part in the assessment process; and

(e) organizational-related decisions, e.g. training, team building, ascertaining organizational culture or morale.

This Standard also contains guidance for the service provider in the delivery and use of assessment methods and procedures that can be carried out for various work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to—

(i) employment-related decisions, e.g. recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment;

(ii) career-related decisions, e.g. recruiting, coaching, guidance, vocational rehabilitation, and outplacement counselling;

(iii) group decisions, e.g. training initiatives, team building; and

(iv) organization decisions, e.g. restructuring, climate and culture initiatives, mergers and acquisitions.